Facilities management for commercial property portfolios
Commercial buildings need to house businesses of all kinds, providing staff with safe, productive places to do business.
We maintain and repair offices, business parks and multi-let commercial buildings across the UK with expert facilities management services.
Organised & accountable maintenance
Managing a commercial property often means balancing the needs of several occupiers alongside the responsibilities attached to the building itself.
Our team manages projects via Joblogic, which keeps a clear digital record behind every maintenance visit, including what was completed, when it took place and whether further action is required. That gives managing agents evidence to refer back to when reviewing costs, responding to tenant queries or preparing records for an audit.
Planned maintenance is based around SFG20 schedules, with access coordinated through managing agents, facilities teams and occupiers to reduce unnecessary disruption within the building.
Maintaining landlord-controlled services
The division between landlord and tenant responsibilities varies from lease to lease, but landlords typically remain responsible for communal areas & shared building systems.
We can maintain landlord-controlled services across the property. Depending on the site, that may include shared heating and ventilation, electrical infrastructure, roofs, communal areas, car parks and other external spaces.
Keeping these requirements together gives property teams a clearer picture of what has been completed and where further action is needed, whilst maintaining compliance.
Our commercial facilities management services
We support individual buildings and wider portfolios with a complete range of facilities management services.
This often includes:
- Planned preventative maintenance: regular servicing for HVAC, lifts, electrical installations and plumbing across landlord areas and, where required, tenant spaces.
- Reactive and emergency maintenance: 24/7 assistance with heating failures, leaks, electrical faults, lighting problems and other building issues requiring prompt attention.
- Statutory compliance and testing: fixed wire inspections, portable appliance testing, emergency lighting, fire risk assessment actions and legionella control, supported by property-specific records.
- Building fabric maintenance: upkeep of roofs, communal spaces, car parks and external areas to protect the condition and presentation of the asset.
- Joblogic CAFM and reporting: a transparent maintenance history and compliance record that property teams can use when reviewing building activity and associated costs.
Why commercial teams choose us
When a facilities management provider routinely passes work outside its main trade to subcontractors, managing agents can find themselves dealing with another layer of suppliers and handovers.
Our mechanical, electrical, fabric, compliance, cleaning, security and renewables teams are all in house. That means a broader range of requirements can be covered through one agreement, with peace of mind that all work has been completed to a high standard, underpinned by our 100 years of history repairing buildings.
All the work we undertake is also fully compliant, as evidenced by our Constructionline Platinum, CHAS and NICEIC accreditations.
Completing essential works between tenants
A vacant unit gives landlords and managing agents an opportunity to complete repairs before another occupier moves in.
We can coordinate mechanical, electrical and building fabric works within empty commercial space, from repairs and decoration through to critical repairs that need to be undertaken before the next business moves in. This ensures a smoother handover, and less downtime between tenancies.
A responsible approach to facilities management
The way we deliver facilities management is shaped by wider responsibilities to our people, communities and environment.
SustainHEBility sets out how we are turning those responsibilities into practical action across Heb Group - fostering a safer, healthier world for all.
Talk to our team
Get in touch with one of our team today.
It depends on the lease, but landlords commonly retain responsibility for shared services, common areas and systems serving more than one occupier. The exact division should always be checked against the relevant agreement.
Yes. Where required, our teams can attend landlord-controlled areas as well as occupied units, with the work recorded against the appropriate property.
Yes. A void period can be used to complete mechanical, electrical and fabric repairs before the next occupier takes possession.
Yes. Joblogic keeps a history of maintenance activity against each building, giving property teams supporting information when reviewing works and costs.
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